Automatically classify why customers churned
Ingest support tickets, usage patterns, and cancellation feedback. Get ML-powered churn categories with confidence scores — so you can fix the real problems.
Start for $17/moCancel anytime. No contracts.
Pro Plan
Everything you need to understand churn
- ✓Unlimited churn record imports
- ✓ML classification with confidence scores
- ✓Support ticket & feedback analysis
- ✓Usage pattern correlation
- ✓CSV export & REST API access
- ✓Email digest reports
Frequently Asked Questions
How does the churn classification work?
We analyze text from support tickets, cancellation surveys, and usage data using ML models trained on SaaS churn patterns. Each record gets a category (e.g. pricing, missing feature, poor onboarding) plus a confidence score.
What data sources can I connect?
You can upload CSV files directly or push data via our REST API. Common sources include Intercom exports, Stripe cancellation reasons, in-app surveys, and custom CRM data.
Can I cancel my subscription at any time?
Yes. There are no long-term contracts. Cancel from your billing portal at any time and you will not be charged again.